Delegate FAQ's

Can I share a registration?

Yes, if you are choosing to share your registration you will only be issued with one name badge, satchel and handbook. We can issue the badge in your organisation name but you will need to notify us of this during the registration process.

Please ensure all people attending under a shared registration are aware of the badge name and bring a printed copy of the registration conformation. Only one person under a shared registration may attend any one time. Badges should be passed onto the next registrant or returned to the registration desk at the end of the session. Attendees must hold a badge to attend and badges will not be reissued if not returned.

What time does the information desk open?

The information desk can be found directly in the main entrance of Gold Coast Convention and Exhibition Centre, and opening hours are as follows:

Tuesday 31 July 2018
7:30am - 5:00pm

Wednesday 1 August 2018
8:00am - 5:00pm

Thursday 2 August 2018
8:00am - 5:00pm

How many registrations can my institution get at the member rate?

ALIA Institutional Members in categories C1 to C3 are eligible to register one delegate at the member rate and C4 and above may register up to three delegates at the member rate.

To find out what your category is, please contact the ALIA Membership Team on +61 2 6215 8222.

I have special dietary requirements – what do I do?

During the registration process you will be asked to list your special dietary requirements, which will be passed onto the venue closer to the event date.

Every effort will be made to accommodate all special dietary requirements where advance notification was given. You will need to make yourself known to a Gold Coast Convention and Exhibition Centre staff member at catering times in order to obtain your special meal.

I have accessibility requirements – what do I do?

During the registration process you will be asked to list your accessibility requirements, which will be passed onto the venue closer to the event date.

Access and facilities for people with disabilities are provided throughout the venue.

Will there be internet at the conference?

Delegates have access to complimentary WIFI for the duration of the conference. Login details will be provided onsite.

Is payment required prior to attending the conference?

All registrations must be paid in full prior to the start of the conference.

What is the cancellation policy?

Cancellations received by 16 July 2018 will receive a refund less 20% of your total registration charge. No refunds will be given after 16 July 2018.

Registrations can be transferred to other individuals at no cost (in the same registration category) up until 5 working days prior to the start of the conference.

What is the dress code for the conference?

The dress code for the conference sessions is smart casual.

When will I be able to access the papers from the conference?

All conference papers, and keynote video recordings will be available on the conference website within two weeks of the conference closing.

I need to leave a message what do I do?

Messages may be left at the registration desk. As no responsibility can be taken to deliver messages personally, please check with the registration desk regularly if you are expecting messages.

Where can I charge my electronic device?

Need to charge your mobile phone battery or laptop? Charge spots sponsored by Gale-Cengage Learning will be located in the Exhibition Hall. There will be power boards at the back of the rooms available for delegates needing to recharge devices, however please do not leave any valuables unattended as responsibility cannot be taken for them.

Where is catering served?

Lunch, morning and afternoon teas will all be served in the Exhibition Hall.

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Next conference

ALIA Information Online 2019 Conference
Monday 11 - Friday 15 February 2019
Sydney, Australia


Asia-Pacific Conference provides the platform as a meeting point for all Library and Information professionals, from all sectors and all areas of Australia and the international community.

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For general information about Asia-Pacific Library and Information Conference, including registration, please contact us at:

  • events (@)
  • +61 2 6215 8222
  • +61 2 6282 2249
  • PO BOX 6335 Kingston ACT 2604